Thames Valley Communications
295 Meridian Street
Groton, Connecticut 06340
860-446-4009
860-446-4752 (Fax)
TDD (Telecommunication Device for the Deaf)
1-800-842-9710
E-mail:
info@tvcconnect.com for comments & suggestions and general inquiries on availability of service, billing and package information. We address inquiries submitted through email Monday through Friday, between 8 a.m. and 4:30 p.m. If you need more immediate attention please call our office at 446-4009.
HelpDesk@tvcconnect.net for cable & Internet technical difficulties and troubleshooting. Due to security reasons we cannot give user name/password information via email, you will need to call the office to address those needs.
Office Hours
Monday Friday 8:00am 4:30pm
Thursday
8:00am 7:00pm
Saturday
8:00am – 12:00pm
(See Exceptions under Holiday Closings)
Help Desk
Monday Friday 8:00am 9:00pm
Saturday
8:00am – 2:00pm
After hours call center available 24 hours
a day for emergency calls.
Holiday Closings
Landlord Permission
Form |